Welcome to Tiny Steps Shoes! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and making a purchase, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is designed for parents and caregivers shopping for children’s footwear. By using our site, you confirm you are at least 18 years old or accessing with parental supervision.

1.2 Intellectual Property

All content on tinystepsshoes.com, including text, images, logos, and product designs, is the property of Shoe Kids Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

User Responsibility: You agree not to misuse our website content or attempt to copy our product designs for commercial purposes.

2. Products and Services

2.1 Product Descriptions

We specialize in comfortable, joyful footwear for children, including:

  • Boots
  • Clogs
  • Flats
  • Sandals
  • Shoes
  • Slippers
  • Sneakers & Athletic Shoes

We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Placing an Order

When you place an order, you’re making an offer to purchase under these terms. We’ll send an order confirmation email, but this doesn’t guarantee acceptance. We reserve the right to cancel orders for any reason.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge your selected payment method for the total amount, including taxes and shipping.

User Responsibility: You must provide accurate payment information and have sufficient funds to complete your purchase.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect accepted orders.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  2. Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. International customers may be responsible for customs fees.

User Responsibility: You must provide a complete, accurate shipping address. We’re not responsible for delays due to incorrect addresses or customs clearance.

5. Returns and Exchanges

5.1 Happy Feet Guarantee

We accept returns and exchanges within 15 days of delivery. Items must be unworn with original packaging and tags intact.

5.2 Non-Returnable Items

The following cannot be returned:

  • Personalized items (with custom embroidery/names)
  • Clearance items marked “Final Sale”

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order details
  2. Wait for return approval and instructions
  3. Ship items to: Shoe Kids Shop Returns, 139 Hinkle Lake Road, COILA, US 38923
  4. Provide tracking information

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

5.5 Exchanges

Exchanges are subject to availability. We’ll cover standard shipping for replacement items.

User Responsibility: You’re responsible for return shipping costs unless the item arrived damaged or incorrect. International returns may incur customs fees.

6. Damaged or Incorrect Items

If your shoes arrive damaged or incorrect, email photos to [email protected] immediately. We’ll send replacements at no cost.

7. Limitation of Liability

Shoe Kids Shop isn’t liable for:

  • Indirect, incidental, or consequential damages
  • Shipping delays beyond our control
  • Product misuse or improper care
  • Customs fees or import taxes

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy and Data Protection

We collect and use personal information as described in our Privacy Policy. By using our site, you consent to this data processing.

9. Changes to These Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms are governed by the laws of the State of [Insert State], USA. Any disputes will be resolved in the courts of [Insert County] County.

11. Contact Us

For questions about these Terms and Conditions, please contact:

Shoe Kids Shop
139 Hinkle Lake Road
COILA, US 38923
Email: [email protected]
Hours: Monday-Friday, 9AM-5PM CST

Thank you for choosing Tiny Steps Shoes for your child’s happy feet!