Privacy Policy

Welcome to Tiny Steps Shoes (“we”, “our”, or “us”). At Shoe Kids Shop, we specialize in adorable and comfortable footwear for your little ones. We understand that parents entrust us with their children’s needs, and we take your privacy as seriously as we take the quality of our shoes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tinystepsshoes.com.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
• Order Information: Details about the products you purchase, including size preferences and gift messages.
• Technical Data: IP address, browser type, device information, and pages visited to improve our website functionality.
• Communication Data: Records of your interactions with our customer service team.

2. How We Use Your Information

We use your information to create a joyful and worry-free shopping experience, just like we design our shoes for happy little feet:

• Process your orders and deliver your adorable footwear selections
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send you important account/purchase updates (order confirmations, shipping notifications)
• With your consent, send you newsletters about new boot styles, sandal collections, or special promotions
• Prevent fraud and enhance the security of our website

3. Sharing and Disclosure of Information

We treat your information with the same care we put into crafting our children’s shoes:

• Service Providers: We share necessary information with trusted partners who help us operate (payment processors like PayPal, shipping carriers, IT services). These partners are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your information with the same dedication we apply to designing secure footwear for active kids:

• All payment transactions are processed through PCI-DSS compliant gateways with 256-bit SSL encryption
• We implement industry-standard security measures including firewalls and secure servers
• Personal data is stored only as long as necessary to fulfill our services or comply with legal obligations
• We maintain physical, electronic, and procedural safeguards for collected information

5. Your Rights and Choices

You have control over your information, just like your child has choices in our colorful shoe collection:

• Access & Correction: You may review and update your account information at any time
• Marketing Communications: Opt-out of promotional emails by clicking “unsubscribe”
• Account Deletion: Request deletion of your account (subject to legal retention requirements)
• Data Portability: Request a copy of your personal data in a structured format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small files that help us remember your preferences and improve your browsing experience, much like how we remember the perfect fit for growing feet:

• Essential Cookies: Necessary for website functionality (shopping cart, checkout process)
• Analytics Cookies: Help us understand how parents navigate our site to improve layout and product displays
• Preference Cookies: Remember your language or currency settings

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers worldwide (except certain Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we specialize in children’s footwear, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just like we update our shoe collections. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy periodically.